Need help?
Shipping Faq's
Yes girl, we absolutely do! We ship worldwide because every Valeta girl deserves to feel feminine and flirty no matter where she is. Shipping costs will pop up at checkout based on where you’re ordering from.
This depends on where you’re based, but I’ll break it down simply:
• UK Express: 1–2 working days
• UK Standard: 2–4 working days
• International: Usually 3–5 working days (but can vary a little depending on customs)
If there are ever any unexpected delays, I’ll reach out personally. You’ll also get your full delivery details in your confirmation email.
All in stock items are shipped within 24 hours.
Still unsure? Just drop us a message at info@valetalondon.com I’m always here to help.
Let’s walk you through our shipping costs:
• United Kingdom – Express: £9.50
• United Kingdom – Standard: £5.50
• Europe & Ireland: £20
• US: Free For All Orders.
• Australia: $47.50 AUD
• UAE: 117 AED
• Canada: $43 CAD
Can’t see your country listed? Just enter your address at checkout and your shipping option will appear.
If you’re ordering from outside the UK, please note that local customs duties and taxes may apply. As a small business, we’re unfortunately unable to cover these fees, as they’re set by your country’s customs office and are the responsibility of the customer (aka you, lovely).
For our U.S. customers, we’ve made shipping completely free to make things a little easier especially as new U.S. tariffs may apply upon delivery. While we can’t control or cover these import fees, we hope that free shipping helps balance things out.
If delivery is refused due to customs or tariff charges, your order will be returned to us, and the shipping fee will be deducted from any refund.
With Love,
Jenniffer
Founder, Valeta London
